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WhatsApp helps teenagers communicate better and to openly express themselves with their peers than in their classrooms.
The findings showed that WhatsApp groups allow teenagers to express themselves in ways that they cannot at school, helping them develop closer and more open relationships with their classmates.
The group chats are based on trust among the members of the group, and this enhances the possibility to be in contact.
In order to examine the way teenagers experience this virtual space, the team included two groups of eight youths aged 16-17 and two groups of eight youths aged 14 to 15.
The teengers perceived the WhatsApp group as a space that breaks down the hierarchical division created at school.
One student described WhatsApp as a place where there is respect for language and where all those involved share common terms and signs.
The school domain often divides the class into fixed groups and friendships, created on the basis of socioeconomic status, common activities or study tracks, and so forth.
However, the WhatsApp groups break down these divisions and make the class a single, homogeneous group.