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Twitter CEO Jack Dorsey has apologized for accidentally making it so that Twitter users followed @POTUS and other administrative accounts even when they tried not to. It was a complex ordeal during which following reports of users saying that they were automatically following @POTUS under Trump even when they were not before or had unfollowed prior to Inauguration that there was no glitch. That is still true, in part. But Twitter engineers orchestrated settings that violated what they had said to do.
The CEO explained the situation in a series of tweets Saturday, which are all below. TLDR: If you followed @POTUS44 (Obama’s archived tweets) after 12 p.m. ET Friday you were automatically set to follow @POTUS (Trump), and some accounts were mistakenly marked in the system to follow @POTUS despite previously unfollowing the account.
His explanation makes a certain amount of sense and it’s easy to imagine a screw-up when migrating so many followers at a specific time when all the world’s eyes are watching. Still, 560,000 people is a big number.
This also doesn’t explain all of the people who were claiming that they’ve never followed @POTUS in any way and found their stream looking distinctly more threatening. It’s possible that they simply don’t remember following the account.
For now, it seems that users should simply check both accounts to see if they are following them and correct any unwanted mistakes.