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The Singapore unit of Pizza Hut has launched an investigation and apologized to a customer described as a Pink Fat Lady in a handwritten note on her receipt after she ordered pizza for take-away.
Aili Si had posted on Pizza Hut Singapore’s Facebook page a photo of the receipt, saying she felt insulted at the description.
The receipt had a handwritten note at the bottom that read Pink Fat Lady, apparently to identify her as she waited for her order.
She wrote on Facebook that as a customer she definitely hoped to be treated with basic respect deserved by any others.
Pizza Hut later issued a statement apologizing unreservedly and confirmed it had launched an investigation into the matter.
This incident goes against our corporate values and we do not condone behavior or actions that offend people, said the statement signed by the management and staff.
One Facebook reader said the staff could just have described her as lady in pink without emphasizing her size, while another suggested she should be given “a lifetime of free pizzas”