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The social networking website, Facebook has apologized for its “Year in Review” feature that caused grief among some of its users while dishing out good memories along with the bad ones.
Facebook had compiled a Year in Review for every user, allowing them to reminisce over the highlights of the past year as calculated by Facebook’s algorithm.
While some people’s highlights included a wedding or a trip, others contained more sad moments like the death of a loved one.
For instance, writer and web design consultant Eric Meyer wrote a poignant response to the “Year in Review” feature after viewing the picture of his daughter, who died of brain cancer earlier this year, in his news feed.
Jonathan Gheller, product manager for the app at Facebook, apologized for the pain the app caused. “[The app] was awesome for a lot of people, but clearly in this case we brought him grief rather than joy.” He further said, the team behind the app is considering ways to improve it and will take Meyer’s concerns into account.
Many users were also annoyed at how pushy the feature is, constantly reminding users of its existence. The algorithm chooses default photos and moments that captured the most interaction.
Users are, however, given the option to customize their “Year in Review” prior to sharing.