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A new revelation has claimed that Apple routinely deleted music off of some customers’ iPods without telling them between 2007 and 2009.
According to an attorney representing plaintiffs in a class-action trial a class of 8 million iPod owners argue that Apple misused its monopoly power in the music industry to force out competition.
How it was done?
When iPod customers downloaded music from iTunes rivals, Apple would force customers to reset their iPods, the attorney said.
When the iPod was restored, the music they downloaded from competitors’ music stores would no longer be on their iPods.
The company, however, claims that the measures were taken to protect its contracts with the record labels.
In videotaped testimony taken six months before he died, Apple founder Steve Jobs said the company was very scared of being in noncompliance with the labels’ terms, which stipulated that iTunes music needed Digital Rights Management protections — copyright encryption that was not always available on other sites.
The plaintiffs demanding at least $350 million dollars, because they contend Apple’s tactics caused consumers to pay higher prices for iPods and music.
Eddy Cue, who heads Apple’s Internet services division, has testified that Apple was trying to keep the digital storefront and the iPod secure from hackers.
The jury is expected to see the video testimony from Steve Jobs soon. But the case may be in jeopardy of proceeding.
The plaintiffs attorneys have been struck with a major hiccup in their $350 million class action lawsuit against Apple.
At issue is whether the two plaintiffs representing the class of 8 million iPod purchasers from 2006-2009 are valid plaintiffs.